Privacy Policy

Earth Hugging Supplies (EHS) is committed to protecting the privacy and security of our users. Our Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By using our website, you agree to the terms outlined in our Privacy Policy.

We have also adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Federal Privacy Commissioner at www.privacy.gov.au.

Terms of Service:

Please carefully review our Terms of Service, as they govern your use of Earth Hugging Supplies (EHS). These terms outline user responsibilities, prohibited activities, intellectual property rights, disclaimers, and more. Your continued use of our website constitutes acceptance of these terms.

Cookies Policy:

Our Cookies Policy provides information about the cookies used on Earth Hugging Supplies (EHS). Learn about the types of cookies, their purpose, and how you can manage or disable them. By continuing to use our website, you consent to the use of cookies as described in our policy.

Refund and Return Policy:

We want you to be satisfied with your purchase. Review our Refund and Return Policy to understand the terms and conditions related to product returns, refunds, exchanges, and cancellations.

Shipping and Delivery Policy:

For information on shipping and delivery processes, estimated delivery times, shipping costs, and any applicable restrictions, please refer to our Shipping and Delivery Policy.

Acceptable Use Policy:

Our Acceptable Use Policy outlines the rules and guidelines for using Earth Hugging Supplies (EHS). Please adhere to these guidelines to ensure a positive experience for all users.

Copyright and Intellectual Property Policy:

Respect for intellectual property is crucial. Our Copyright and Intellectual Property Policy explains the rules regarding the use, reproduction, and sharing of content on our website.

Contact Information:

For any questions, concerns, or requests, please feel free to contact us. Our contact information, including an email address and/or contact form, is available on our Contact Us page.

Privacy Policy for Earth Hugging Supplies (EHS)

1. Introduction

Welcome to Earth Hugging Supplies (EHS). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website and use our services. By accessing or using our website, you consent to the practices described in this policy.

2. Information We Collect

3. Personal Information:

We may collect personal information, such as your name, email address, phone number, and billing information, when you make a purchase or register for an account on our website.

1. Non-Personal Information:

We may automatically collect non-personal information, including browser information, IP addresses, and other technical data, to enhance your experience and improve our services.

3. How We Use Your Information

We use the collected information for the following purposes:

• To process and fulfill your orders
• To communicate with you about your orders, inquiries, and promotions
• To improve our website, services, and user experience
• To comply with legal obligations

4. How We Protect Your Information

We implement security measures to safeguard your personal information and prevent unauthorized access or disclosure. However, please be aware that no data transmission over the internet or method of storage is completely secure.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and collect information about how you use our website. You can manage your cookie preferences through your browser settings.

6. Third-Party Disclosure

We do not sell, trade, or transfer your personal information to third parties without your consent, except for trusted third parties involved in operating our website, conducting business, or providing services, with whom we have confidentiality agreements.

7. Your Choices

You have the right to access, correct, or delete your personal information. You may also opt-out of receiving promotional communications. Contact us at info@earthhuggingsupplies.com.au to exercise these rights.

8. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review the privacy policies of third-party websites before providing any personal information.

9. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting. We encourage you to review this policy periodically for any updates.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at info@earthhuggingsupplies.com.au.

Terms of Service for Earth Hugging Supplies (EHS)

1. Acceptance of Terms

Welcome to Earth Hugging Supplies (EHS). These Terms of Service govern your use of our website and services. By accessing or using our website, you agree to these terms and conditions.

2. Use of the Website

You agree to use our website for lawful purposes and in compliance with these Terms of Service. You are prohibited from engaging in any activity that could damage, disable, or impair our website or interfere with any other party’s use of the website.

3. Intellectual Property

All content on our website, including text, images, graphics, logos, and software, is the property of Earth Hugging Supplies (EHS) and protected by intellectual property laws. You may not use, reproduce, or distribute any content without our express written permission.

4. Product Orders and Payments

By placing an order through our website, you agree to provide accurate and complete information. We reserve the right to refuse or cancel any order for any reason. Payments are processed securely, and you agree to pay all charges associated with your order.

5. Shipping and Returns

Please review our Shipping and Delivery Policy and Refund and Return Policy for information on shipping, delivery, and our policies regarding returns and refunds.

6. User Accounts

If you create an account on our website, you are responsible for maintaining the confidentiality of your account information and password. You agree to accept responsibility for all activities that occur under your account.

7. Termination

We reserve the right to terminate or suspend your access to our website without notice for any reason, including a violation of these Terms of Service.

8. Limitation of Liability

In no event shall Earth Hugging Supplies (EHS), its directors, officers, employees, or affiliates be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our website or the purchase of our products.

9. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Any changes will be effective immediately upon posting. You are responsible for reviewing the terms periodically for updates.

10. Contact Us

If you have questions about these Terms of Service or our practices, please contact us at info@earthhuggingsupplies.com.au

Cookies Policy for Earth Hugging Supplies (EHS)

1. Introduction

Welcome to Earth Hugging Supplies (EHS). This Cookies Policy explains how we use cookies and similar technologies on our website. By using our website, you consent to the use of cookies as described in this policy.

2. What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They are commonly used to make websites work more efficiently, enhance user experience, and provide information to website owners.

3. Types of Cookies We Use

4. Essential Cookies:

These cookies are necessary for the proper functioning of our website. They enable basic functions such as page navigation and access to secure areas.

1. Analytical/Performance Cookies:

We use analytical cookies to collect information about how visitors use our website. This helps us improve the website’s performance and user experience.

1. Functionality Cookies:

Functionality cookies allow our website to remember choices you make (such as your language preference) to provide a more personalized experience.

1. Advertising/Targeting Cookies:

These cookies are used to deliver relevant advertisements and measure the effectiveness of advertising campaigns. They may also be used to limit the number of times you see an ad.

4. How We Use Cookies

We use cookies for the following purposes:

• To operate and improve the functionality of our website
• To analyze how users interact with our website
• To provide personalized content and advertising
• To enhance the security of our website

5. Managing Cookies

You can control and manage cookies in various ways. Most web browsers allow you to accept or reject cookies, delete cookies, or receive a notification before a cookie is stored. Please refer to your browser settings for more information on how to manage cookies.

6. Third-Party Cookies

Our website may use cookies from third-party services, such as analytics and advertising providers. These third parties may also use their cookies to collect information about your online activities across websites.

7. Changes to this Cookies Policy

We reserve the right to update or modify this Cookies Policy at any time. Any changes will be effective immediately upon posting. We encourage you to review this policy periodically for any updates.

8. Contact Us

If you have questions about this Cookies Policy or our use of cookies, please contact us at info@earthhuggingsupplies.com.au.

Refund and Return Policy for Earth Hugging Supplies (EHS)

1. Overview

Welcome to Earth Hugging Supplies (EHS). This Refund and Return Policy outlines our procedures regarding the return and refund of products purchased on our website. By making a purchase, you agree to the terms outlined in this policy.

2. Return Eligibility

If you receive a damaged or defective product, please contact us within 7 days of receiving the item. We will arrange for a return, replacement, or refund, as appropriate.

3. Return Process

To initiate a return, please follow these steps:

1. Contact Us:

For damaged or defective products, or if you wish to return a product due to a change of mind, please contact our customer service team at info@earthhuggingsupplies.com.au to obtain a Return Authorization (RA) number.

1. Packaging:

Securely pack the item in its original packaging, including all accessories, manuals, and documentation.

1. RA Number:

Clearly write the RA number on the outside of the package.

1. Return Address:

Ship the package to the address provided by our customer service team.

4. Refund Process

5. Inspection:

Upon receiving the returned item, we will inspect it to ensure it meets the return eligibility criteria.

1. Refund:

If the return is approved, we will process the refund to the original payment method within 7 days of receiving the returned item.

5. Exclusions

This policy does not cover the following:

• Products damaged due to misuse, neglect, or improper installation
• Products with signs of wear and tear
• Custom or made-to-order products

6. Contact Us

If you have any questions about our Refund and Return Policy or need assistance with a return, please contact us at info@earthhuggingsupplies.com.au.

Shipping and Delivery Policy for Earth Hugging Supplies (EHS)

1. Shipping Locations

We currently ship our products across the Australia. If your location is not included in our shipping destinations, please contact us at info@earthhuggingsupplies.com.au to inquire about shipping options.

2. Shipping Methods

We offer the following shipping methods:

1. Standard Shipping:

• Estimated delivery time:  5-7 days
• Standard shipping charges apply.

1. Express Shipping:

• Estimated delivery time: 2-3 days
• Express shipping charges apply.

3. Processing Time

Orders are typically processed within 1-2 business days after payment confirmation. Please note that processing time may vary during peak seasons.

4. Shipping Costs

Shipping costs are calculated based on the weight of the order and the selected shipping method. The total shipping cost will be displayed at checkout before completing the purchase.

5. Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. You can track the status of your shipment by entering the tracking number on our website or through the carrier’s website.

6. Shipping Delays

While we make every effort to ensure timely delivery, shipping delays may occur due to factors beyond our control, such as weather conditions, customs processing, or carrier issues. We appreciate your understanding in such situations.

7. Delivery Address

Please ensure that the delivery address provided at checkout is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses.

8. Delivery Acceptance

It is the customer’s responsibility to be available to receive the package at the provided delivery address. If delivery is attempted and unsuccessful, additional delivery attempts or alternative arrangements may incur additional charges.

9. Contact Us

If you have any questions about our Shipping and Delivery Policy or need assistance with your order, please contact us at info@earthhuggingsupplies.com.au.

Acceptable Use Policy for Earth Hugging Supplies (EHS)

1. Overview

Welcome to Earth Hugging Supplies (EHS). This Acceptable Use Policy outlines the acceptable and prohibited uses of our website. By accessing or using our website, you agree to comply with this policy.

2. Prohibited Activities

You may not use our website for any of the following purposes:

1. Violation of Laws:

Engaging in any activity that violates applicable laws, regulations, or third-party rights.

1. Unauthorized Access:

Attempting to gain unauthorized access to our website, servers, or any other systems connected to our website.

1. Interference:

Interfering with the proper functioning of our website, including introducing viruses, malware, or other disruptive code.

1. Spamming:

Sending unsolicited communications, promotions, or advertisements (spam) through our website.

1. Harassment:

Engaging in any form of harassment, including but not limited to abusive language, threats, or intimidation.

1. Fraudulent Activity:

Engaging in fraudulent or deceptive activities, including the use of false information or impersonation.

1. Intellectual Property Violation:

Violating the intellectual property rights of [Your Company Name] or third parties, including but not limited to copyright, trademark, and patent infringement.

1. Unauthorized Reselling:

Reselling or distributing our products without prior authorization.

3. User Content

You are responsible for any content you post, share, or submit on our website. User content must not:

• Be illegal, harmful, or infringe on the rights of others.
• Contain false or misleading information.
• Violate the privacy or confidentiality of others.

4. Monitoring and Enforcement

We reserve the right to monitor user activity on our website and enforce this Acceptable Use Policy. Violations may result in the suspension or termination of your access to our website.

5. Reporting Violations

If you become aware of any violation of this policy, please report it to us immediately at info@earthhuggingsupplies.com.au.

6. Changes to this Policy

We reserve the right to update or modify this Acceptable Use Policy at any time. Any changes will be effective immediately upon posting. We encourage you to review this policy periodically for any updates.

7. Contact Us

If you have any questions about our Acceptable Use Policy or need clarification on acceptable practices, please contact us at info@earthhuggingsupplies.com.au.

Copyright and Intellectual Property Policy for Earth Hugging Supplies (EHS)

1. Overview

Welcome to Earth Hugging Supplies (EHS). This Copyright and Intellectual Property Policy outlines the guidelines for the use of content on our website. By accessing or using our website, you agree to comply with this policy.

2. Ownership of Content

All content on our website, including text, images, graphics, logos, and software, is the property of Earth Hugging Supplies (EHS) and is protected by intellectual property laws. The use of our content without proper authorization is strictly prohibited.

3. Use of Website Content

4. Permitted Use:

You may view, download, and print content from our website for personal, non-commercial use only, provided that you retain all copyright and proprietary notices.

1. Prohibited Use:

Any use of our content for commercial purposes, reproduction, distribution, modification, or public display without our express written permission is strictly prohibited.

4. User-Generated Content

If you submit any content to our website, including reviews, comments, or other user-generated content, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, modify, reproduce, and display that content.

5. Copyright Infringement Claims

If you believe that any content on our website infringes on your copyright, please provide a notice of infringement to our designated copyright agent at info@earthhuggingsupplies.com.au. Your notice should include the following:

• Identification of the copyrighted work claimed to have been infringed.
• Identification of the allegedly infringing material, including a description and location on our website.
• Your contact information, including your name, address, phone number, and email address.
• A statement that you have a good-faith belief that the use of the material is not authorized by the copyright owner, its agent, or the law.
• A statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on behalf of the copyright owner.

6. Counter-Notice

If you believe that your content was mistakenly removed or disabled as a result of an incorrect infringement claim, you may submit a counter-notice to our designated copyright agent at info@earthhuggingsupplies.com.au.

7. Changes to this Policy

We reserve the right to update or modify this Copyright and Intellectual Property Policy at any time. Any changes will be effective immediately upon posting. We encourage you to review this policy periodically for any updates.

8. Contact Us

If you have any questions about our Copyright and Intellectual Property Policy or need clarification on the use of our content, please contact us at info@earthhuggingsupplies.com.au.